Counselling & Family Mediation Services

Intake Process

User friendly systems

GP or Self-Referral – Clients can be self-referred and may be able to obtain a rebate from their private health fund.

EAP – Your employer may recommend a consultation with us for Counselling or you may request a consultation which will be paid for by your employer is they have a registered EAP with us.

A standard appointment with one of our counsellors is for 60 minutes and the number of sessions recommended will be discussed at your first appointment. Some clients may only complete one meeting, but the average number of sessions most people choose is 5 to 6.

Speak to one of our Administration staff to obtain more information about our services and the process to obtain a booking with one of our Counsellors.

Prior to your first appointment our admin staff will complete the client registration form over the phone.

A counsellor will then contact you via your preferred method, phone or email, and organise a suitable location and date/time to meet for your first session.

For Mediation, we will liaise with both parties involved to ensure a suitable location/date/time is selected that suites all involved.